General Questions
How easy is it to set up a Sportz tent?
Sportz tents are as easy to set up as a normal camping tent. They come complete with assembly instructions and color coded poles for easy assembly. The first set up will take you 15 to 20 minutes (25 for the guys who don't read instructions), after that it should take 10 minutes.
Can one person set up a Sportz tent?
One person is able to set up a Sportz tent; however we do recommend you set it up with a buddy the first set up.
How can I make sure that my tent is the most water resistant it can be?
Sportz tents do have a water resistant coating on them. The coating may wear down over time therefore you may want to spray a water repellent coating on to the tent and rain fly after a few years of use. We recommend using McNett Thunder Shield silicon water repellent. You can use a footprint to help protect the tent's floor. The footprint should be a few inches smaller then your tent's floor so it does trap water between the footprint and the floor. For extra water protection, full-length rain flys are available as an accessory for Sportz SUV Tents.
Do I need to use a seam sealer on my Sportz tent?
Yes, while the Sportz tents' rain flys are seam sealed, the tents seams themselves are not seam sealed. We highly recommend you seam seal the seams before using the tent as water may penetrate the needle holes in the fabric. Water coming through the needle holes along the seams is common with tents and is not a manufacturer's defect.
My pole broke. How do I get a new one?
Please refer to the Replacement Parts section on the website.
Is there a warranty?
There is a one-year manufacturer defect warranty.
What is your return policy?
Please consult the Returns section on the website.
TRUCK TENTS
How do I know what model of tent to order for my truck?
Measure your truck bed from the back of the truck cab to where the tailgate begins. DO NOT INCLUDE THE TAILGATE IN THE MEASUREMENTS. Cross reference with the sizing chart available in the product menu. If you are unsure please email info@gotrucktentcamping.com and provide the make, year, model of your vehicle and bed length and a response will be sent to you within 24 hours.
Do the Sportz Truck Tents fit a Honda Ridgeline or the Ford Flare side?
Unfortunately the Sportz Truck Tents do not currently fit a Ridgeline or Ford Flare side trucks.
Can I drive with the tent set up in the truck?
NO, it may cause personal injury or damage to yourself and your truck.
Will the tent fit with a hinged slant-slide tonneau cover?
No, the tent does not work with a hinged slant-slide cover; the tonneau cover will have to be removed before the tent can be used.
Will the tent fit with a bed liner?
Yes, the tent will fit with a sprayed or prefabricated liner.
Will the tent fit with roll bars?
No, roll bars must be removed in order for the tent to fit snuggly on the truck bed.
Can you fit a tent over a bed toolbox?
Yes, we recommend placing the tent over the whole toolbox to minimize the amount of rain that can enter between the toolbox and the tent. If you have a metal toolbox make sure the corners are not sharp as it may rip the tent fabric.
Can you fit the tent over bedside rails?
Yes, if the railings are less than 3" tall. Any other railings would have to be removed or the tent will not fit properly.
Can I reach into my tent from the slider window in my truck?
This is not possible, but the Sportz Truck Tent III does have a sleeve for cords to go from inside the tent to inside the cab of the truck.
SUV TENTS
How does the sleeve on the Sportz SUV Tent fit around the vehicle?
The vehicle sleeves on the SUV tents have an elastic portion, which allows you to place the sleeve around the back of the SUV or minivan. There are adjustable straps to ensure that the sleeve fits snugly around the vehicle.
Will bugs find their way into the tent through the vehicle sleeve?
No, the vehicle sleeve has two fabric flaps on the inside that allows you to seal any minor gaps that many occur in the vehicle sleeve due to the shape/curve of your vehicle. If you are extremely concerned, you can use magnets on the flaps to secure it to your vehicle however it is not necessary.
Will the SUV tent fit on my SUV that has barn doors?
If your vehicle has barn doors we recommend the larger model SUV Tents such as the Sportz SUV 81000 or the Sportz SUV 83000 with detachable screen room. For safety reasons, we recommend that the doors remain closed while you are sleeping.
Will the SUV tent fit on a truck that has a camper shell/cap on it?
Yes, providing the circumference around the truck and cap is not more than 24'.
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